Introduction

Scholars and intellects have touched upon the topic of “the organizational behavior” differently; some tended to describe and define the individualistic behavior with all the dimensions and determinants. Others, however, have talked about the collective behavior in terms of mobility, dynamism, interaction within which, its relationship, and its impact inside the organization. Third group as well have handled the topic through the behavior of the organization per se. Focusing on the study of behavior in the modern-day organizations has gained its importance through the interactivity that takes place between the individual, group and the organization.

This training program has been initiated with a relatively different approach in terms of laying out the theoretical and practical framework of “Building and Developing the Behavioral Skills”, as it presents to the reader at the end of each chapter all the instructional exercises linked with the topic of the chapter as to following the scientific rudiments.

This program is composed of three units; the first is concerned about describing the human behavior in two chapters: the first is about human behavior framework, which is dedicated to the definition of the behavioral sciences of all types, showcasing a model for describing the human individualistic behavior and the triggers of such behavior, besides the determinants of the human behavior ranging from psychological, social and civilized factors. The second chapter, however, focuses on the human behavior in the organization, starting from identifying the importance of such behavior, its definition and the theories relating with the human behavior and its development..

The second unit is dedicated to explaining the individual behavior in the organizations in five chapters and the sequence begins with the third chapter. The third chapter explains the topic of perception through the concept of perception and its properties and the factors affecting the cognitive process, and the principles and roles of perception in the organizational behavior. However, the fourth chapter digs into the topic of personality, its determinants, theories, personality relation and the organizational behavior. The fifth chapter under the learning topic relates to the facts influencing the topic of learning, approaches and principles of learning process, the effective use of enhancement and punishment in the organization (positive and negative enhancement), and the problems linked to the enhancement. However, the sixth chapter is to touch base the topic of attitudes, essence, functions, origin, and how to measure them. And lastly, the changes taking place in the attitudes of the employees in the organizations. The seventh chapter, relating to the motivation topic, would explore the concept of motivation, its properties, theories and classifications.

Third Unit will discuss the human behavior in the organizations in six chapter. The eight chapter would explore the topic of groups, formation of group, teams, their development and roles, benefits and types. Ninth chapter would explore the topic of leadership in terms of the meaning of the managerial leadership, several studies linked to the managerial leadership and the use of possible means to ensure a more effective leadership. Tenth chapter would explore the topic of communications in terms of its importance, types, elements, issues relating to the communications and how to overcome them and the human communications with others and their types. The eleventh chapter would touch base the topic of the organizational dispute in terms of the concept, types, dispute sources, implications and the method of dispute resolution. Twelfth chapter would go deeper into the topic of empowerment in terms of its roots, essence, and how to manage empowerment in the workplace. And lastly, the chapter thirteen would explore the topic of the stress management, the meaning of work stress, its reasons, the different symptoms of these stress and lastly how to handle the stress.